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Orders & customersSee your customers and their orders

Everyone who orders or signs up in your shop is a customer. Their page puts their whole history in one place, so a phone call is easy to answer.

  • 4 steps
  • 0:28 video
  • Store admin → Store → Customers
  • Everyday

Jump to a step

The video has no sound: the captions on screen explain each step, and every step is written out below with a picture.

  1. 1

    Open Customers

    Open Customers under Store. The cards show how many customers you have, what they have paid, the average order and how many ordered more than once.

    Step 1: Open Customers
  2. 2

    Find a customer

    Type a name, email, phone or town in Search by name, email, phone or town....

    Step 2: Find a customer
  3. 3

    Open their page

    Click a customer. Their page shows their Orders, what they have Paid, the Average order, anything Awaiting payment, What they buy, their addresses, enquiries, reviews and returns.

    Click an order to open it in Orders, or print its packing slip or invoice.

    Step 3: Open their page
  4. 4

    Download the list

    Export downloads every customer as a spreadsheet (CSV).

    Step 4: Download the list
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