In plain words
- You can cancel at any time; your plan runs to the end of the period you paid for.
- Subscription fees are not refunded.
- Refunds for orders in a store are that store’s decision, under its own policy.
This summary helps you read the text below; it is not part of it.
1. Cancelling
You may cancel your subscription at any time by writing to info@zymofar.com from the email address on your account or, when available, from the store admin. Cancellation stops the next renewal. Your plan stays active until the end of the period you have already paid for. Download your data before that date — after it, the data may be deleted.
2. No refunds
All subscription fees are non-refundable once paid. This includes:
- unused days or months of a monthly or yearly plan;
- cancellation part-way through a period;
- moving to a lower plan;
- features you did not use, or third-party services that did not work for you;
- downtime or slowness; and
- suspension or closure of an account for non-payment or breach of our terms.
This does not affect any right to a refund that Indian law gives you and that cannot be excluded.
3. Payments made in error
If you pay twice for the same invoice, or pay more than the invoice amount, tell us within 30 days and we will return the extra amount after checking it, to the account it came from.
4. Orders in a store
Cancellations, returns and refunds for products or services bought from a store on the Platform are decided by that store under its own policy. Please contact the store. CloudMart24 does not sell those products and does not receive the payment for them.