In plain words
- Sell only what you are legally allowed to sell, with true descriptions and the licences it needs.
- No spam, no attacks, no fake reviews, no misleading claims.
- Breaking these rules can lead to removal of content, suspension or closure of the store.
This summary helps you read the text below; it is not part of it.
1. Products and services you may not offer
- anything illegal in India, or illegal where you sell it;
- narcotics, psychotropic substances and drug paraphernalia; prescription medicines without the required licence and prescription process;
- weapons, ammunition, explosives and hazardous materials;
- counterfeit, replica, pirated or stolen goods, or goods that infringe someone else’s trademark, copyright or design;
- adult or sexually explicit content, and anything involving the exploitation of children;
- gambling, betting, lotteries or "get rich" schemes, and pyramid or multi-level schemes;
- tobacco, alcohol, food, cosmetics, drugs, medical devices or other regulated products without every licence, registration and label the law requires;
- wildlife products and anything else whose sale is restricted by law; and
- any product with health, medical or therapeutic claims you are not legally permitted to make or cannot support.
2. Content you may not publish
- false or misleading descriptions, prices, offers or claims;
- fake, paid-for or invented reviews or ratings;
- content that is defamatory, obscene, hateful, harassing or that threatens anyone;
- pictures, text, music or video you do not have the right to use;
- personal data of others without a lawful basis; and
- anything that the Information Technology Act, 2000 or the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 prohibit.
3. Things you may not do
- send marketing email, SMS or WhatsApp messages to people who have not agreed to receive them, or ignore an opt-out such as STOP;
- try to access accounts, stores or data that are not yours, or test the Platform’s security without our written permission;
- upload malware, run attacks, or overload, scrape or disrupt the Platform;
- use the Platform for phishing, fraud, money laundering or to collect payments for someone else;
- use AI features to create misleading, unlawful or infringing content; or
- resell or share access to the Platform except as your plan allows.
4. What we may do
If we believe this policy has been broken, we may — with or without notice — remove or disable content, limit features, suspend or close the store, keep records, and report the matter to the authorities. Fees are not refunded in these cases.
5. Reporting a problem
To report a store or content that breaks this policy, write to info@zymofar.com with the store address and the reason. We acknowledge reports within 24 hours and act on them as the law requires.