Online store trainingLearn every part of your store.

Short guides for everything you do in the CloudMart24 store admin — each step with a screenshot, and a video of the whole thing.

60 guides · 59 videos · 47 minutes in all

Start here

Your first hour with CloudMart24.

Follow these in order and your shop is ready to take its first order.

Create your store account

Sign up for CloudMart24 step by step: your details, your store’s web address, the email code and the terms — and where you land once the store exists.

8 stepsStart here

Set up your shop in four steps

The four setup screens after sign-up: pick a design, add your details and logo, choose colours and create your shop — with what each choice changes.

5 stepsStart here

Find your way round the store admin

A tour of the CloudMart24 store admin: the menu and its groups, the dashboard figures, the setup checklist, your profile menu and light or dark screens.

6 stepsStart here

Add your business and GST details

Enter your business name, GSTIN, address and state in CloudMart24 so invoices and GST returns are right — and where your shop’s own name and logo live.

5 stepsSet up once

Add categories and sub-categories

Create the categories shoppers browse in your CloudMart24 shop — with a picture each, sub-categories under them, and how to rename, hide or delete one.

6 stepsSet up once

Add a product

Add a product to your CloudMart24 shop: name, pictures, price and offer price, stock, pack size, weight and HSN code, category — then publish it.

10 stepsEveryday

Getting started

Sign up, find your way round the admin and set up your store details.

Create your store account

Sign up for CloudMart24 step by step: your details, your store’s web address, the email code and the terms — and where you land once the store exists.

8 stepsStart here

Set up your shop in four steps

The four setup screens after sign-up: pick a design, add your details and logo, choose colours and create your shop — with what each choice changes.

5 stepsStart here

Find your way round the store admin

A tour of the CloudMart24 store admin: the menu and its groups, the dashboard figures, the setup checklist, your profile menu and light or dark screens.

6 stepsStart here

Add your business and GST details

Enter your business name, GSTIN, address and state in CloudMart24 so invoices and GST returns are right — and where your shop’s own name and logo live.

5 stepsSet up once

Connect your own domain

Point your own domain, such as yourbrand.com, at your CloudMart24 shop: the DNS records to add, the free SSL certificate and how long it takes to go live.

4 stepsSet up once

Sign in, and change or reset your password

How to sign in to the CloudMart24 store admin, change your password from My account, and get a reset link by email when you have forgotten it.

4 stepsEveryday

Products & catalogue

Categories, brands, products with pictures and prices, and what each product page shows.

Add categories and sub-categories

Create the categories shoppers browse in your CloudMart24 shop — with a picture each, sub-categories under them, and how to rename, hide or delete one.

6 stepsSet up once

Add your brands

Keep a list of the brands you sell in CloudMart24, each with a logo and a description, so products can be tagged and filtered by brand.

4 stepsSet up once

Add a product

Add a product to your CloudMart24 shop: name, pictures, price and offer price, stock, pack size, weight and HSN code, category — then publish it.

10 stepsEveryday

Find, edit, export and archive products

Manage your CloudMart24 product list: search and filter, open a product to change it, download the list as a spreadsheet, and archive or delete products.

7 stepsEveryday

Product types and content boxes

Give each kind of product its own content boxes — benefits, how to use, nutrition table, size guide — and its own product page design in CloudMart24.

6 stepsSet up once

Units for pack sizes

Choose the units your pack sizes are measured in — ml, g, kg, pcs, tablets, sachets — so every product shows its net quantity the same way.

4 stepsSet up once

Sell in other currencies

Let shoppers abroad pay in dollars, euros or other currencies at prices you choose for each product — with shipping charges set per currency.

5 stepsAdvanced

Upload and organise your pictures

Use the CloudMart24 media library to upload pictures, videos and PDFs once, keep them in folders, and use them on products, pages and banners.

4 stepsEveryday

Ingredient pictures

Upload one picture per ingredient so the ingredient circles on your product pages show a real photo next to each name, the same on every product.

4 stepsAdvanced

Shop design (Studio)

Choose a design, edit every page, publish, and translate your shop.

Change the words and pictures on a page

Edit any page of your CloudMart24 shop in Studio: click to change words, type straight on the page, swap pictures, check the phone view and publish.

8 stepsEveryday

Add, move, hide and remove sections

Build your shop pages from sections in CloudMart24 Studio: drag one in, move it, duplicate or delete it, hide it, or show it only between two dates.

6 stepsEveryday

Choose colours, fonts and your logo

Set your shop’s logo, name and contact details, then its colours, fonts, corners and spacing in CloudMart24 Studio — and publish the new look.

5 stepsSet up once

Edit the header, menu and footer

Change your shop’s announcement bar, header menu and footer in CloudMart24 Studio: menu items that open pages, categories or products, and footer links.

5 stepsSet up once

Add a new page to your shop

Make a new page in CloudMart24 Studio from a ready template — a festive sale, a product launch, a gift guide — publish it, and add it to your menu.

4 stepsEveryday

Preview, publish, schedule and undo

See your draft on a phone or computer, send a preview link, publish all changes, schedule a page for later, and restore an earlier version in Studio.

5 stepsEveryday

Popups for offers and newsletter sign-ups

Show an offer, a newsletter sign-up or a notice as a popup in your CloudMart24 shop — when it appears, how often, on which pages and between which dates.

4 stepsEveryday

Quick edits from your phone

Change words and pictures, hide or reorder sections and publish from your phone with Studio’s Quick edit — no computer needed.

4 stepsEveryday

Show your shop in other languages

Offer your CloudMart24 shop in Hindi, Kannada, Tamil, Malayalam, Telugu, French, German or Spanish: switch a language on and translate each page.

5 stepsAdvanced

Share a draft page for approval

Send a draft page to a partner or client: they leave notes on the page and approve it, and you see every note and the approval in Studio.

4 stepsAdvanced

Choose or change your design

Switch your CloudMart24 shop to another of the seven designs — and see first what stays the same, what changes and what needs your attention.

3 stepsAdvanced

Orders & customers

Take an order from new to delivered, and look after customers, reviews and coupons.

Take an order from new to delivered

Handle a CloudMart24 order from start to finish: open it, print the packing slip and GST invoice, mark it packed, ship it and mark it delivered.

7 stepsEveryday

Design your GST invoice

Set up the GST invoice your CloudMart24 orders print: logo, business details and GSTIN, heading, colour, columns, terms, signature and bank details.

5 stepsSet up once

Handle a return or refund

When a shopper asks to return an order in CloudMart24: approve and refund it, reject it, and mark the parcel picked up — and what happens to the money.

3 stepsEveryday

See your customers and their orders

Find any customer in CloudMart24, see everything about them on one page — orders, payments, what they buy, reviews, returns — and download the list.

4 stepsEveryday

Approve and answer reviews

Moderate product reviews in CloudMart24: nothing appears in your shop until you approve it. Hide a review, reply to it, or delete spam.

4 stepsEveryday

Answer messages from your contact form

Read and answer the messages shoppers send from your CloudMart24 contact form, keep track of what is done, and export your newsletter subscribers.

4 stepsEveryday

Create coupon codes

Make discount codes in CloudMart24 — a percentage or a flat amount off, a minimum basket, a cap, usage limits and dates — and switch them on or off.

6 stepsEveryday

Correct your stock counts

Keep stock right in CloudMart24: add stock that arrived, take out damaged items, see every stock movement, and add a warehouse or shop location.

4 stepsEveryday

Shipping & delivery

Delivery charges, courier accounts, shipping an order and failed deliveries.

Ship an order

Ship a CloudMart24 order: book Delhivery from the order and get the tracking number by itself, or enter your own courier and AWB — then follow it.

5 stepsEveryday

Connect your Delhivery account

Connect your own Delhivery account to CloudMart24: paste the API token, fill your pickup details, register your warehouse and switch Delhivery on.

4 stepsSet up once

Your couriers and failed deliveriesBeta

See which couriers your CloudMart24 shop can use, enter your own accounts, and act on failed deliveries — tell the customer or ask for another try.

3 stepsEveryday

Payments & money in

Take online payments, and see what actually reached your bank.

Take online payments with Razorpay

Switch on UPI, card and netbanking payments in your CloudMart24 shop with your own Razorpay account: test keys first, the webhook, then real money.

5 stepsSet up once

See what reached your bank

Match money to orders in CloudMart24: Razorpay payouts and their fees, cash-on-delivery money couriers still owe you, credit notes and store credit.

4 stepsEveryday

GST & accounts

GST invoices, monthly returns, buying stock and your real profit.

Set up GST for your store

Enter your GSTIN, legal name, turnover and filing frequency in CloudMart24, and give every product an HSN code, so returns build from your orders.

3 stepsSet up once

Build your GSTR-1 and GSTR-3B

Build GSTR-1 and GSTR-3B for any month from your CloudMart24 orders, read the warnings, download the portal file or Excel, and send Tally or Zoho exports.

5 stepsEveryday

Suppliers, purchase orders and goods in

Record what you buy in CloudMart24: add suppliers, raise a purchase order, and receive the goods — which adds the stock and records what it cost.

3 stepsEveryday

Supplier bills, payments and expenses

Enter supplier bills and what you paid against them in CloudMart24, and record your other spending — rent, salaries, packing — for real profit and GST credit.

3 stepsEveryday

See your real profit

CloudMart24’s profit and loss: sales less returns, what the goods cost, gateway fees and expenses — month by month, by product, and your cash book.

3 stepsEveryday

Marketing & selling more

Google, banners, campaigns, your journal and other places to sell.

How your shop shows in Google

Set your shop’s Google title and description, sharing picture, Google Analytics, Search Console, Google Ads tracking, AI assistants and old links.

6 stepsSet up once

Check your pages for Google, and tune shop search

Score every page of your CloudMart24 shop for Google and fix its wording, add search synonyms, push products to the top and see what shoppers search for.

4 stepsEveryday

Banners for offers

Show an offer as a strip across the top, a popup, a leaving-the-page popup or a bar on phones in your CloudMart24 shop — with dates and click counts.

4 stepsEveryday

Write a journal article

Write and publish articles in your shop’s journal (blog) with CloudMart24: headings, pictures, formatting, a featured picture, Google wording and scheduling.

5 stepsEveryday

Sell on Google, Facebook and marketplacesBeta

Connect Google Shopping, Facebook and Instagram, Amazon and Flipkart to your CloudMart24 catalogue, send your products there and bring their orders in.

3 stepsAdvanced

Send order updates on WhatsAppBeta

Send order placed, shipped and delivered messages on WhatsApp from CloudMart24 — only to customers who agreed, with wording WhatsApp has approved.

4 stepsAdvanced

Links that count an influencer’s sales

Give each influencer or partner a tracked link to your shop: CloudMart24 counts the taps and the orders that follow, and works out their share.

4 stepsEveryday

Sell live on video

Run a live sale with CloudMart24: your YouTube, Instagram or Facebook live video next to the products, special live prices, chat, and a report after.

4 stepsAdvanced

Product suggestions and bundles

Show “goes well with this” rows on your product pages and sell sets of products at a bundle price in CloudMart24 — the price applies in the basket.

3 stepsAdvanced

Reports, team & security

The figures, the Excel sales report, your staff logins and who changed what.

Read your sales figures

See revenue, orders, average order, new and repeat customers, best sellers and your shop’s funnel in CloudMart24 Reports — for 7, 30 or 90 days.

4 stepsEveryday

Download the sales report in Excel

Every order with its customer, place, payment, GST and items — on screen or in an Excel file — for any period, filtered by status, payment or search.

4 stepsEveryday

Keep your store safe

See suspicious activity on your CloudMart24 store, acknowledge threats, review sign-in attempts and block an IP address, email or device.

3 stepsAdvanced

See who changed what

The CloudMart24 audit log records every change made in your store admin — who, what and when — so you can trace a changed price or a deleted product.

2 stepsAdvanced

Check your shop works for everyone

Run CloudMart24’s accessibility check on your shop’s pages — the rules that let blind and partially sighted shoppers buy — and record your own checks.

3 stepsAdvanced

See next week’s sales forecast

Work out a 7-day sales forecast from your last 30 days of paid orders in CloudMart24 — per product, with confidence and growth — to plan your stock.

2 stepsAdvanced

Connect your own systems: API keys and webhooks

Give another system a key to read your CloudMart24 catalogue, and send your systems order, product, stock and customer events by webhook, signed.

3 stepsAdvanced

About the training

How these guides work.

Still wondering about something? Book a short call — we will answer it with your own shop on screen.

Do the videos have sound?

No. Each video shows the real store admin with a pointer, a highlight and a caption for every step, so you can watch it anywhere without headphones. Every step is also written out under the video with its own screenshot.

Whose shop is in the pictures?

A demo store made for training, with invented products and customers. Your admin looks the same, with your own products, orders and design.

A screen looks different from the guide. What now?

We improve the admin often, so a button may have moved or changed its name. The guide says when it was recorded. If you are stuck, book a short call and we will go through it with you.

Can I ask for a guide that is not here?

Yes — tell us through the Book a demo page what you were trying to do. Guides are added in the order stores ask for them.

Your shop could be taking orders this week.

Create your store yourself in a few minutes, or book a demo and we will set it up with you — your products, your design, your domain.

Create your store Book a demo