Jump to a step
The video has no sound: the captions on screen explain each step, and every step is written out below with a picture.
- 1
Open the Media Library
Under Content (CMS), open Media Library. The cards at the top filter by All files, Pictures, Videos and PDFs & documents.
- 2
Upload files
Press Upload and choose one or more files from your computer or phone. Pictures, MP4 or WebM videos and PDFs are accepted.
- 3
Keep them in folders
Press New folder, type a name like “Product photos” and press Upload into it. Pictures chosen from a product or page also go into a folder of their own (Products, Categories and so on).
- 4
Copy a file’s address, or delete it
Click a file to open File details. Copy address copies its web address — for a banner, say — and Open / download opens it.
The bin deletes it after you confirm. Anything that used the file then shows a blank, so check first.
Stuck on a step?
Book a short call and we will walk through it with your own shop on screen. Book a call

